Branch Welfare Officer (BWO) training
ONLINE: 9.30am - 1pm
UNISON's Branch Welfare Officer (BWO) training has two stages:
Stage 1: A short introductory online module (1 hour) plus GDPR e-note (20 mins)
The online module is an introduction to the Branch Welfare Officer (BWO) role. The GDPR e-note covers the main data protection issues that you need to be aware of as a UNISON activist. It outlines the scope and requirements of the law and explains what you should do to ensure that you and your branch don't breach the GDPR.
Stage 2: An online course taking place over two half days: 10th and 17th November (both from 10am to 1pm)
With increasing strain on household budgets and finances, our BWOs need more than ever to be equipped to help members overcome the difficulties they face with practical advice and support. This training will help BWOs to:
- Understand their role and the confidentiality it involves.
- Develop influencing and communication skills and practice active listening.
- Understand the 'There for You' UNISON Welfare charity structure and staff roles.
- Understand the application process and areas where assistance can be offered to members.
- Understanding the importance of promoting, publicising and fundraising for 'There for You'.
Please note that completion of stage 1 is mandatory in order to attend the stage 2.
To access the e-notes please visit: http://e-learning.unison.org.uk
If you have any difficulty logging into the e-learning site please contact [email protected].
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Application details
To apply for a place on this course please complete and submit the application form.