Cost of living crisis support

As the cost of living rises, our members are facing challenging times – find out how UNISON can help
Last updated: 5 December 2025

The cost-of-living crisis has significantly affected people’s lives, especially UNISON members working in public sector industries whose wages have not risen in line with inflation.

Those on lower pay have been disproportionately affected by rising costs, exacerbating existing inequalities in the UK.

Facing hardship can be very difficult, but UNISON is here to help. Find out more about how the union is supporting members by providing financial support and advice. 

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What is a cost-of-living crisis?

A cost-of-living crisis occurs when the price of goods and services goes up disproportionately to people’s income, making it more difficult to make ends meet.  

Inflation in the UK rose to 11.1% in 2022, and although it is now falling, wages for many UNISON members have not kept pace.

This means that many members are struggling to afford basic necessities, leading to financial stress and potential hardship. 

How can UNISON help?

UNISON is committed to pay negotiation and bargaining to improve members’ wages and working conditions across the public services.

Our representatives engage in direct negotiations with employers at both national and local levels. Where informal agreements fail, UNISON is prepared to bargain and take industrial action, including strikes, to achieve their goals.  

Financial help and member benefits 

Unison offers a range of member benefits (INSERT INTERNAL LINK) and rewards to help ease the cost of living, from shopping discounts to offers on insurance and travel and more.

Our union also supports members facing hardship through UNISON Welfare (There for You) and other financial assistance (INSERT LINK) schemes, including grants, low-cost loans and free debt advice.   

What to do next

  • 1 Find out more about how UNISON’s charity, There for You, can help you, including applying for financial assistance, debt advice, benefit calculators and budget planners.
  • 2 For confidential debit advice, contact Unison Debtline on 0800 389 3302. We will help you find the route to financial freedom that best suits your situation and needs.
  • 3 For further advice on welfare support available to members, you can call UNISONdirect on 0800 0 857 857 (Monday to Friday, 6am-midnight, and Saturday 9am-4pm).
  • 4 If you think you are being paid unfairly, speak to your UNISON rep, who will be able to advise you on next steps.
  • 5 If you are experiencing financial difficulties or are struggling with personal issues, contact your branch welfare officer.

Frequently asked questions

Legal disclaimer 


The information contained within this article is not a complete or final statement of the law and is based on the laws of England, Wales, Scotland and Northern Ireland. 


While UNISON has sought to ensure that the information is accurate and up to date, it is not responsible and will not be held liable for any inaccuracies and their consequences, including any loss arising from relying on this information. If you are a UNISON member with a legal problem, please contact your branch or region as soon as possible for advice, or for non-employment matters call UNISONdirect.